Shipping & Returns
We started selling Prime Swords in 2013. Our mission is to “Inspire Imagination with Quality Toys for Kids who Play”. We want to assist you and the kids who play with our products to have memorable moments and build strong relationships with others.
Formidable Toys ships merchandise to locations within the continental United States. Products are typically shipped within 1-2 business days of receiving orders. Shipping is free for all orders over $40! Orders are typically shipped through UPS and delivery times are typically 2-3 days from the time the carrier picks up the packages. (Delivery time, by the carriers, can take longer during Holidays. Please plan accordingly). For orders going to U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands there is an additional shipping charge of $20, due to the recent USPS shipping rate changes. The risk of loss and title for all merchandise ordered on this web site pass to you when the merchandise is delivered to the shipping carrier. We do not ship to PO boxes.
You may return unused merchandise within 30 days of the original purchase date for a full refund minus return shipping and handling charges. We will also be glad to exchange any damaged merchandise for anything on our site of equal or lesser value. We will only issue a refund to the credit card used at the time of checkout.
We offer an exceptional 180 day warranty on all Prime Swords (with the exception to “Seconds” swords). If the product breaks we will replace the broken component. To initiate a refund or an exchange please send an email to [email protected].
For questions and support we can be reached phone, email, or Mail
email: [email protected]
Phone: 1-800-3150-241 (Please leave a message and we will get back with you within 24 hours)
Mail: Formidable Toys, 7401 N. La Cholla Blvd. #172 Tucson, AZ. 85741
Formidable Toys, LLC Terms of Service
By accessing the website at https://formidabletoys.com/, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Formidable Toys, LLC’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Formidable Toys, LLC’s website;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Formidable Toys, LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on Formidable Toys, LLC’s website are provided on an ‘as is’ basis. Formidable Toys, LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Formidable Toys, LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
In no event shall Formidable Toys, LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Formidable Toys, LLC’s website, even if Formidable Toys, LLC or a Formidable Toys, LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Accuracy of materials
The materials appearing on Formidable Toys, LLC website could include technical, typographical, or photographic errors. Formidable Toys, LLC does not warrant that any of the materials on its website are accurate, complete or current. Formidable Toys, LLC may make changes to the materials contained on its website at any time without notice. However Formidable Toys, LLC does not make any commitment to update the materials.
Formidable Toys, LLC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Formidable Toys, LLC of the site. Use of any such linked website is at the user’s own risk.
Formidable Toys, LLC may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Arizona and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Your privacy is important to us.
As an eCommerce website, we require some personal information in order to provide a service to you.
However, we don’t ask for this information unless we truly need it.
It is Formidable Toys, LLC’s policy to respect your privacy regarding any information we may collect from you across our website, https://formidabletoys.com/.
We may ask you for personal information, such as:
- Your name
- Email address
- Social media profile/s
- Contact details, and
- Payment details
This information is used for the purposes of:
- providing you with products and services
- providing you with information about our products and services
- managing and improving our products, services, quality control, administration, communication and internal processes
- personalizing and customizing your experience with us
- verifying your identity
- granting you access to your account with us
- investigating any enquiries or complaints submitted by or about you; and/or
- complying with regulatory or legal obligations
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
We do not share your personal information with third-parties, except where required by law, to protect our own rights, or to provide a service to you.
We may, however, disclose anonymized and aggregated versions of this information for business, marketing or public relations purposes.
We will only retain personal information for as long as necessary to provide you with a service.
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified.
Third Party Services
We employ third-party services for our:
- Website analytics
- Shopping cart
- Payment processing (checkout)
- Order fulfillment
- Customer relationship management, and
- Advertising and remarketing
These third parties have access to selected personal information only to perform specific tasks on our behalf or to improve the relevance of information presented to you. We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours.
We take security seriously, and do what we can within commercially acceptable means to protect your personal information from loss or theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee the absolute security of your data.
Links to Other Sites
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include user information among our assets transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.